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UOB will progressively roll out more comprehensive support for employees across all career stages. Announced at the Bank’s annual employee festival – Better U today, graced by the Minister for Education, Mr Chan Chun Sing, the programmes cover start-of-career opportunities to benefits extending beyond retirement, including:

  • an industry-first one-year work programme partnering Singapore’s five polytechnics and three Institute of Technical Education (ITE) colleges to hone the talents of their students;
  • a physical UOB Better U Campus housed in the Singapore Institute of Management (SIM) for employees to upskill and reskill; and
  • a transition programme to prepare employees near retirement age for life after work.

Mr Dean Tong, Head, Group Human Resources, UOB, said, “These initiatives set a new benchmark for the industry in terms of employee training and welfare. They ensure that UOB employees are supported and enabled at every stage of their careers in a constantly evolving environment, whether they are a prospective hire, a mid-career professional looking to upskill or a veteran preparing for retirement.”

“Our employees’ success is our success. Our slew of programmes this year, which cover every stage of their career journey, bear testament to our appreciation and commitment to their well-being and future as part of the UOB family.”

According to UOB’s ASEAN Consumer Sentiment Study (ACSS) 2023, seven in 10 Singaporeans said they are concerned about work-related issues in general, a six per cent drop from last year. Generation Zs were an exception, with their level of concerns relating to work rising from 80 per cent last year to 84 per cent this year. The study also found that the majority of these fresh entrants into the workforce prioritise having a meaningful career (61 per cent), reflecting a more nuanced, purpose- and values-driven approach adopted by Generation Z in their career pursuits.

To give prospective graduates deeper insights into life at UOB, the Bank is partnering with all five local polytechnics and three ITE colleges to launch the U Unleash Programme (UUP). The first partnership of such scale in Singapore, final-year polytechnic and ITE students from hospitality, business and information communications technology schools can participate in a year-long internship with UOB. UUP targets to reach 500 students over three years.

Students can be attached to business units including UOB Private Bank, Group Commercial Banking, Group Technology and Operations, and Group Channels and Digitalisation, taking up roles such as assistant relationship managers and credit analysts. Students may also get a chance to work in two different business functions during the internship, to gain a multi-faceted perspective of the Bank’s operations. In addition, students will undergo training courses to equip them with knowledge and skills relevant to the banking industry.

Following graduation, UUP participants who have performed well will be offered a full-time position with UOB. Should they wish to further their education, the Bank will also provide sponsorships for eligible participants to further their education.

Reskilling and upskilling are still the foremost concerns for workers in Singapore this year. Almost nine in 10 respondents in UOB’s ACSS 2023 said that these are their top challenges in the next six months to a year. The heightened level of concern resonates across all age groups and genders, demonstrating the issue’s stickiness and salience.

UOB is keenly aware of employees’ desire to upskill and reskill themselves, to stay relevant to industry trends, and pursue their career and personal goals. In response to burgeoning demand for formal training spaces, UOB has partnered SIM to set up the UOB Better U Campus, a dedicated physical venue to consolidate all UOB’s training and development programmes under one roof. Situated at SIM’s Management House, the Campus spans 10,500 square feet and comprises six training rooms and one system training space uniquely designed to cater to the needs of the Bank. The UOB Better U Campus will host its first training session by the first quarter of next year. UOB will also deepen and enrich its training programmes which focus on long-term human capital development, via a series of strategic partnerships with SIM.

UOB has blazed the trail in terms of inclusive hiring, introducing its landmark Gig+U retiree employment programme in 2021, and expanding it to Gig+U Women a year later. With the spotlight on “young seniors” facing the pressures of caregiving duties while approaching retirement age, UOB is launching SURF, an abbreviation of Supporting Ur Retirement and Future. The programme aims to adequately prepare employees for retirement or re-employment with the Bank, assuring them that the Bank will ride the wave of changes with them. Workshops spanning two and a half days will focus on strengthening employees’ mental, physical and financial preparedness. Modules available include developing health plans based on employees’ unique physical profile, cognitive enhancement strategies to help sharpen minds and the importance of estate planning as well as how to go about it.

In addition, UOB will extend medical insurance coverage to eligible retiring staff for six months after their retirement date, ensuring that they transition seamlessly into the next stage of their lives. Retired employees will also continue to enjoy prevailing staff privileges such as preferential deposit interest rates and credit card annual fee waivers. All permanent employees aged 61 and above with at least five years of continuous service will be automatically enrolled into SURF and can enjoy its privileges from next year.